Settings

Account Preferences

These settings are saved to your account and follow you across logins.

Time Format Interactive pages follow this preference. Printed documents always stay in 12-hour format.

Show generated timestamp by default on invoice previews

Show generated timestamp by default on driver sheet previews

Show generated timestamp by default on trip sheet previews

Controls whether each document type's print preview includes the "generated" timestamp by default. You can still toggle it per preview.

Default Settings

Configure default values for new trips.

Default Spot Time (minutes before pickup) Time drivers should arrive before the scheduled pickup

Default Vehicle Type

Trip Reconfirmation Reminder (days before) Days before trip to show reconfirmation reminder

PO/Payment Reminder (days before) Days before trip to show PO/payment request reminder

Address Lookup & Travel Time (Optional)

This feature is still optional.

Without a provider token, you can still enter addresses manually. You just will not get live address suggestions or automatic travel time estimates.

Recommended: use Mapbox for the current shared trip flow. Google remains available as a legacy fallback while older installs transition.

How to get a Mapbox token

Go to Mapbox Account
Create a public access token for browser-based search and directions
Copy the token and paste it below
Save the settings, then reopen Create Trip to enable live address suggestions

Provider

Mapbox Access Token

Google Maps API Key (Legacy Fallback) Only needed if you still want Google as a fallback provider.

User Management

Create and manage user logins here. An admin can create any role up to and including admin, and can promote, demote, and reset the password of any account — including another admin's, so a locked-out colleague can be reset without database access. You cannot change your own role or deactivate your own account; ask another admin.

Edit User

Password resets here do not require the previous password.

Username

Role

Active

New Password

Allow editing past school years Lets this user create and edit trips in a closed school year, such as correcting a 2025-2026 booking. Without it they are limited to the current year. Admins always have this.

Select the Users tab to load accounts.

Vehicle Types & Vehicles

Manage vehicle types and individual vehicles. Click a type to see its vehicles.

Pricing Templates

Create reusable base fares and additional costs that Office can apply quickly when creating a trip.

Name

Placement

Type

Rate ($)

Default Qty

Default Rule

Organization Pickup Defaults

Save one common pickup label/address per organization. This becomes the suggested pickup on create/edit trip when that organization is selected.

Select the Saved Addresses tab to load organization defaults.

Organization Pickup Points

Extra pickup addresses saved for one organization — a side entrance, a second campus. These appear only in that organization's trips. The organization's own address is always suggested and does not need saving here.

Organization

Select an organization to see its saved pickup points.

Shared Destination Library

Create destination labels and addresses for suggestion-based reuse. Suggestions appear only when users type matching text.

No saved destination addresses yet.

Terms & Conditions

These terms appear on the third page of invoices.